Thursday, 28 June 2012

Excuses are like bricks: they don't fly

It's 5:30 in the afternoon, my cell phone rings, a number I don't recognize. I answer it, and can barely make out the caller saying:

How much do you charge?

Well it depends, I say. What's your name?

**Billie.

Can you tell me what you are looking for?

Her version: She has a mixed breed dog that, she says, needs "training." Right away.

My perception: She has a dog with a serious behavior problem and history of multiple bites. There is little pattern to the behavior, and it has been going on for close to a year.

My recommendation is an initial evaluation; I tell her how that works, how long it takes, and how much I charge. And what some possible next steps would be, depending on the evaluation, ranging from medical work-up to behavior modification.

But she just needs some training.

You said, the dog is muzzled full-time, right? Has this dog bitten you? Do you have any children in your home? Are you afraid of your dog? It sounds to me like this dog has a serious behavior problem. I'd like to see if I can help you; would you like to schedule an appointment?

She says she might call back next week.

**not her real name - if she actually gave it to me.